Welcome to THEM GLASS BOYZ INC. ("THEM GLASS BOYZ", "Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website, products, ecommerce store, quote request systems, customer portals, communications, and related services. By accessing or using this website or our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use this website or our services.
Use of Website
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website in a way that violates applicable laws or regulations
- Attempt unauthorized access to systems or data
- Interfere with website functionality or security
- Upload malicious code or harmful content
- Impersonate another individual or entity
- Misuse quote forms, upload systems, or communication tools
We reserve the right to restrict or terminate access to the website at our discretion.
Services and Estimates
THEM GLASS BOYZ INC. provides:
- Custom glass installation services
- Consultation services
- Ecommerce products
- Atmosphere and home fragrance products
- Partner portal access
- Project coordination tools
- Digital communication systems
All estimates, quotes, timelines, pricing, and availability are subject to change without notice unless confirmed in a signed agreement. Quote requests submitted through the website do not constitute a binding contract.
Final pricing may vary based on:
- Measurements
- Material availability
- Installation conditions
- Custom fabrication
- Hardware selection
- Project scope changes
- Site conditions
Product Information
We make reasonable efforts to display products, colors, finishes, and descriptions accurately. However, screen displays may vary, product appearance may differ slightly, fragrance perception is subjective, and handmade or custom products may contain minor variations.
We reserve the right to modify products, discontinue products, update pricing, limit quantities, or refuse orders without prior notice.
Ecommerce Orders
By placing an order, you confirm that all information provided is accurate, you are authorized to use the payment method provided, and you understand product descriptions and pricing.
Orders may be declined or cancelled at our discretion for reasons including:
- Suspected fraud
- Pricing errors
- Inventory issues
- Payment authorization failure
- Suspected misuse of the website
If payment has already been processed for a cancelled order, reasonable efforts will be made to issue a refund where appropriate.
Payment Terms
Payments may be processed through secure third-party payment providers. We do not directly store complete payment card information on our servers.
Accepted payment methods may include credit cards, debit cards, digital wallets, and third-party payment systems.
Pricing is listed in Canadian Dollars unless otherwise stated. Applicable taxes may be added during checkout.
Shipping and Delivery
Shipping timelines are estimates only and are not guaranteed. THEM GLASS BOYZ INC. is not responsible for delays caused by carriers, customs, weather, supply chain disruptions, incorrect shipping information, or events beyond reasonable control.
Risk of loss transfers to the customer upon delivery to the shipping carrier where permitted by law. Customers are responsible for verifying shipping information before submitting orders.
Custom Orders and Installations
Custom fabrication, measurements, installations, and made-to-order products may be non-refundable unless otherwise required by law.
Customers are responsible for ensuring site readiness, providing accurate project details, granting safe site access, and coordinating required approvals or permissions.
Installation timelines may change due to material delays, site conditions, scheduling conflicts, project modifications, or weather conditions. THEM GLASS BOYZ INC. reserves the right to refuse or pause work where site conditions are unsafe or unsuitable.
User Content and Uploads
By uploading content, you confirm that you own or have permission to use the materials, the content does not violate laws or third-party rights, and the materials do not contain malicious software.
You grant THEM GLASS BOYZ INC. a limited right to use uploaded materials for quoting, project coordination, customer support, and internal operational purposes. We reserve the right to remove uploaded content at our discretion.
Intellectual Property
All website content, including logos, branding, graphics, text, layouts, product designs, visual assets, software elements, and downloadable materials, are owned by or licensed to THEM GLASS BOYZ INC. unless otherwise stated.
You may not reproduce, distribute, modify, copy, sell, or exploit website content without prior written permission.
Partner Portal and Account Access
Certain features may require account registration or portal access. Users are responsible for maintaining account confidentiality, protecting login credentials, and all activities under their account.
We reserve the right to suspend accounts, restrict access, remove content, or terminate portal access for misuse, unauthorized activity, or violation of these Terms.
Third-Party Services and Links
Our website may integrate or link to third-party services, including payment providers, social media platforms, ecommerce tools, analytics providers, and external websites. We are not responsible for third-party content, external policies, external services, or third-party security practices. Users access third-party services at their own risk.
Disclaimer of Warranties
This website, products, and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, THEM GLASS BOYZ INC. disclaims all warranties, including merchantability, fitness for a particular purpose, uninterrupted access, error-free operation, and non-infringement.
We do not guarantee uninterrupted website availability, compatibility with all devices, complete accuracy of content, or continuous product availability.
Limitation of Liability
To the fullest extent permitted by applicable law, THEM GLASS BOYZ INC. shall not be liable for indirect, incidental, consequential damages, lost profits, lost data, business interruption, delays, or property damage arising from misuse or website interruptions.
Where applicable, total liability shall not exceed the amount paid directly to THEM GLASS BOYZ INC. for the relevant product or service.
Indemnification
You agree to indemnify and hold harmless THEM GLASS BOYZ INC., its directors, employees, contractors, affiliates, and partners from claims, liabilities, damages, losses, and expenses arising from misuse of the website, violation of these Terms, uploaded content, unlawful activity, or infringement of third-party rights.
Privacy
Use of this website is also governed by our Privacy Policy. Please review our Privacy Policy for information regarding how personal information is collected, used, and protected.
Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting. Continued use of the website after updates constitutes acceptance of revised Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes arising from these Terms or use of the website shall be subject to the jurisdiction of the courts located in Ontario, Canada.
Contact Information
THEM GLASS BOYZ INC.
Website: www.themglassboyz.com
Email: info@themglassboyz.com
Phone: (647) 496-2898